Each year at the start of football practice, Vince Lombardi, the coach of the Green Bay Packers started his season the same way. His opening statement to his players was, “This is a football.” Every year, John Wooden, the legendary basketball coach of the UCLA Bruins started his first practice of the season by demonstrating to his players how to properly put on their socks to prevent blisters. Pretty basic stuff, huh?

Notice the similarities between Wooden and Lombardi in the educational formats. Whether it’s athletics or business, you must start with the fundamentals first. Just as if you built a mansion on a weak foundation, a business built on a weak foundation will crumble. Bill Walton the former star basketball player for UCLA was interviewed about John Wooden and he recounted his first practice with Wooden and how the coach talked about putting on socks properly. Bill Walton remarked that he expected incredible wisdom to come from his legendary coach in the first practice and was disappointed that the practice started with how to put on his socks. When Bill Walton questioned Wooden about the first meeting, Wooden’s reply was simple. If he were to teach Mr. Walton everything he knew about basketball but he could not do any of those things because he was sitting on the bench unable to play because of blisters, then all those teachings would not matter.

How many times have you experienced or witnessed yourself, sales people, managers and owners looking for miracle cures without taking care of the fundamental basics? Massive advertising campaigns, computers, software, business development centers, new facilities or cure-all sales approaches won’t matter if you don’t have the right foundation in place. What are the components of a solid foundation? First, you must have the right team members. Everything starts with people. I encourage every manager or owner to raise your expectations and requirements for the team members you recruit. Concentrate most all of your efforts into getting the right people before you move on to anything else.

Make sure you have the talents of those people matched to their positions. Many baseball historians have reviewed the “Big Red Machine” of the Cincinnati Reds baseball team in the 1970s and noted the improvement in the team that was made when Sparky Anderson, the Reds manager, moved Pete Rose from the outfield to third base to allow the insertion of George Foster to the outfield. At the time, the move was considered by many to be risky and even ridiculous. In retrospect, the move was genius because it allowed the right people to be in the right positions. In the book, “From Good to Great” by Jim Collins, Collins noted that great companies not only must have the right people on the bus, but that you must have them in the right seats as well. An example would be that great sales people don’t always make great managers and vice versa.

Next, make sure you give your team members the processes to use their skills. Talented team members going in different directions will still create bad results. The proper education of process should include what to do, how to do it, when to do it and, just as important, why. Talented and intelligent team members will also provide beneficial feedback to strengthen your process. It can even be argued that the process should come first. Talented and bright team members recruited into a bad process with limited flexibility to improve the process will just create heightened turnover problems. In other words, if your business model is bad, the better the recruit, the quicker he or she will leave.

When looking at a big task like creating a winning team with a winning strategy, it is natural for it to seem daunting. Remember that all big goals are accomplished one step at a time. Break down your strategy into small steps. Create a simple flow chart that utilizes a visual guideline for your goal. Put estimated timelines next to each stage to create urgency in creating your success. However, don’t be tempted to reduce your level of expectations to just say you made your deadline. Remember your end destination and take action every day, the time of achievement will take care of itself.

Do you want to be more successful? You can achieve greater success if you begin to follow certain secrets that blow open the doors that are closed for you now. I am comfortable in saying that all people have some closed doors that limit their achievement. What are the doors that I am talking about and how can you open them?

The doors are a metaphor for the gateways to successful achievement. The keys are the secrets that unlock them and allow you move forward faster and with less conflict toward your dreams than ever before.

Key #1 - Energy
Everyone needs physical, mental, emotional and spiritual energy to propel them toward their goals. It’s often been said that “fatigue makes cowards of us all.” What do you do that gives or robs you of energy? Make a list of 10 common actions in your day. Next to each, put a plus or a minus according to whether it gives or depletes energy. The mind, body and spirit go hand in hand. If one source is constantly drawing energy it will affect the energy in the other area. Do you ever feel so depleted mentally that physically you are just going through the motions?

Create an action plan to eliminate or greatly reduce all things that deplete your energy. Decide what your tolerance is. Successful and satisfied people create levels of tolerance for themselves and others who come in contact with them.

Key #2 - Enthusiasm
Ethos loosely translated means, “The Breath of God.” This means enthusiasm is contagious. It’s hard to get others excited unless you are excited. Nobody is excited all the time. We all have our ups and downs. What anchor do you have that will immediately connect you to the enthusiasm that you need to achieve the successful level of living that you want? Just by having a built-in and pre-arranged filter that detects when you are not at your peak level of enthusiasm will enable you to make corrections quickly. Without the filters you can become a zombie simply going through the motions until you or someone else makes you aware of your lack of enthusiasm.

Key #3 - Emotion
Do you live with emotion? You don’t have to be drama queen to live emotionally. Emotions are about feelings. Successful people tend to live in the moment. Stress, fatigue and worry detract from the joy of living in the moment. “Worry is paying interest on a debt not yet due.” Everyone experiences levels of depleting emotions that create a false and overwhelming sense of reality. How many times have you heard of people with near death experiences who now live with a greater sense of awareness and emotion?

Colors become brighter, jokes become funnier and experiences become richer. Your level of attainment in emotional living will increase your connection to others. To enrich your chances of success, you have to enrich others.

Key #4 - Humor
Nothing can bond people quicker than humor. Nothing can change your attitude, emotions, enthusiasm and outlook more than humor. Humor releases endorphins in the brain and creates a feeling of euphoria. Humor is an instant-on switch for changing your actions and outlook toward everything you face in your day. Experiencing humor is powerful. Being a conduit of humor for others is power multiplied exponentially.

Key #5 - Persistence
Persistent = consistent. Persistence is perhaps the most common denominator of successful living. Successful people keep moving when others quit. It’s been said that most of success is just showing up. Persistence is the key to showing up when other have quit. History is full of examples and testimonials to the power of persistence. Failure only occurs at the time when you quit. Those who live successfully know the power of persistent pursuit.

Persistent pursuit of goals and dreams creates a powerful sense of living unmatched by anything else. Persistence becomes a life force that creates self confidence for those who execute the power of persistence on a daily basis. In a world where the strong survive, persistence equals the playing field and gives the edge to those who apply its power.

Combining all the keys to success will create a sense of urgency needed for success. Examine the current level of each of the five keys to success in your life and create a personal game plan for successful living.

All businesses are built on two areas of competency - people skills and marketing skills. Many sales people who are more than adequate in their sales and people skills are struggling today. The reason is most sales people lack enough opportunities with customers. Lead generation = dollar creation

As a sales person you are in business for yourself. Having a mentality of being the CEO of your company is crucial to developing your business. The dealership signs your check, and you fill in the numbers.

You have a better opportunity than ever to be successful. The key to your long-term success as a sales person is the creation of a dynamite marketing strategy that dealers overlook and most sales people are too lazy to do.

Your first step is to create a marketing web. Take a sheet of paper and list every way that you receive customers. The first two ways you probably listed were from walk-ins and phone prospects. These are produced by the dealership and are therefore the ones over which you have no control. Begin to control your destiny and think of ways to produce customers from other resources.

What other sources of leads did you list? Here are some suggestions: referrals, service drive, service tickets, be-backs, affiliations, repeats, targeted phone calling, database marketing, targeted list mailings, orphan owners, lost customer marketing, coupon swaps, joint-venture advertising, community board flyer, door-to-door flyers, Web site and many more.

For each source at least one strategy of creating leads should be chosen. If you execute one strategy a day on 10 ways to create leads, your leads will grow exponentially over time. Your business will hit a period of critical mass and explode.

At that point, a sales person has the best job in the dealership. Your pay, hours, stress and job security will be better than the managers’. Your risk will be zero, your investment minimal and most everything is supplied for you.

Why don’t more sales people take this road of action to success? Usually, it’s a lack of buy-in. If you haven’t begun to create a business of your own, it’s because your belief system doesn’t buy into the idea of a self-created destiny in sales. Either you have “Manageritis”, don’t believe you will be selling vehicles for a career, don’t believe you will be at your current dealership in the future, don’t believe it can be done or you’re lazy. The truth sucks sometimes.

Success and failure are all about belief systems and habits. You have to believe and live it everyday for it to work. Speaker and business philosopher Jim Rohn once was asked if you had to take successful actions everyday to be successful and he replied, “Only on the days you want to be successful.” Actually, if you only take successful actions every once in a while, you can’t even be successful on those once-in-a-while days. It takes sustained effort.

If you begin to execute a strategy of marketing and don’t have immediate success, you can’t quit. It’s easier to say something doesn’t work than it is to use the lack of success as a path to figuring out successful actions. Marketing in itself is a series of miscalculations to figure out what works. The greatest marketers of all time have failed more than they have been right. To great marketers, all failures are just tests on the road to figuring out the right formula.

As a small marketer in the Internet age, you can appear to be bigger and more successful than you really are. You can create a successful brand. You can be more agile and target more than larger businesses such as dealerships can do with traditional advertising. The over-hyped, over-competitive marketplace is perfect for the dedicated and creative sales person of today.

The managers in your company must have a written job description with clearly defined responsibilities and expectations.

Having specific goals for the department is required. Daily action plans for selling, training, appointments, one-on-one coaching, save-a deal meetings, deal structuring, follow-up, etc will increase sales by 20 percent without spending more for advertising.

If you read biographies of successful people or businesses, one common thread always seems to be a strong sense of passion fueled by big goals. When you write specific goals down on paper, you are committing yourself mentally, emotionally and physically to the attainment of those goals. Do your dealership and your employees set the long and short-term goals? As the dealer, have you committed your dreams to paper for the month, six months, a year, five years, 10 years, 20 years? Speed of the boss, speed of the crew, if you make the commitment, your employees will, too.

Once you have set your goals, plan your specific actions to reach them. Write a specific action plan for when to train, what to train on, who will conduct the training, how long the training will last and your expected goal of improvement for that area. Post a training schedule for the month and make it a monthly priority. Training is not a sometimes activity. It’s an everyday requirement.

Set goals for appointments and make action plans to reach those goals as a dealership. This requires goals and action plans for each sales person as to their activities to set daily appointments. Strive for and monitor appointments and watch your sales increase.

Every sales person should be coached daily in a one-on-one session. Set a game plan for who does this, when they do it and the expected results. Items covered in those sessions should be their sales pace in relation to their goals and their percentage of success for total seen contacts, demonstrations/presentations, write-ups, closed deals and contracts. Those items should be monitored for both yesterday’s business and month-to-date totals. Each sales person should have a day planner. The sales people should be required to have a plan for their day that is broken down into an hourly focus. To-do lists and follow-up systems should be reviewed for both sold and unsold customers. Review yesterday’s traffic for each sales person, walk back through what happened and listen for clues that would show breakdowns in their sale process. These activities alone can increase your dealership’s sales 20 percent.

To make more money, each morning the managers hold a save-a-deal meeting to review yesterday’s sold and unsold business. All deals should be reviewed. Review approved deals to see if they have been contracted and if not, why? If contracted, have they been booked out and turned to the office? Review turndowns for reasons why and any possibilities to approve those deals. Review deals not made because of product or service gaps. Review heat sheets that contain what is missing to complete deals and contracts in transit for deals that require funding but are not yet funded and deals that have missing items.

It takes increased effort and focus to improve your sales 20 percent. Many companies just increase their advertising in hopes of increasing sales, and in turn, make their sales people traffic junkies. The percentage of gain in bottom line and long-term benefits is what you are seeking, not short-term fixes. The first step is to get rid of the notion, that there are good and bad months. You either have good or bad goals, game plans, actions and reviews of actions. Good or bad months are directly attributed to those items and are not luck.

All businesses are built on two areas of competency - people skills and marketing skills. Many sales people who are more than adequate in their sales and people skills are struggling today. The reason is most sales people lack enough opportunities with customers. Lead generation = dollar creation

As a sales person you are in business for yourself. Having a mentality of being the CEO of your company is crucial to developing your business. The dealership signs your check, and you fill in the numbers.

You have a better opportunity than ever to be successful. The key to your long-term success as a sales person is the creation of a dynamite marketing strategy that dealers overlook and most sales people are too lazy to do.

Your first step is to create a marketing web. Take a sheet of paper and list every way that you receive customers. The first two ways you probably listed were from walk-ins and phone prospects. These are produced by the dealership and are therefore the ones over which you have no control. Begin to control your destiny and think of ways to produce customers from other resources.

What other sources of leads did you list? Here are some suggestions: referrals, service drive, service tickets, be-backs, affiliations, repeats, targeted phone calling, database marketing, targeted list mailings, orphan owners, lost customer marketing, coupon swaps, joint-venture advertising, community board flyer, door-to-door flyers, Web site and many more.

For each source at least one strategy of creating leads should be chosen. If you execute one strategy a day on 10 ways to create leads, your leads will grow exponentially over time. Your business will hit a period of critical mass and explode.

At that point, a sales person has the best job in the dealership. Your pay, hours, stress and job security will be better than the managers’. Your risk will be zero, your investment minimal and most everything is supplied for you.

Why don’t more sales people take this road of action to success? Usually, it’s a lack of buy-in. If you haven’t begun to create a business of your own, it’s because your belief system doesn’t buy into the idea of a self-created destiny in sales. Either you have “Manageritis”, don’t believe you will be selling vehicles for a career, don’t believe you will be at your current dealership in the future, don’t believe it can be done or you’re lazy. The truth sucks sometimes.

Success and failure are all about belief systems and habits. You have to believe and live it everyday for it to work. Speaker and business philosopher Jim Rohn once was asked if you had to take successful actions everyday to be successful and he replied, “Only on the days you want to be successful.” Actually, if you only take successful actions every once in a while, you can’t even be successful on those once-in-a-while days. It takes sustained effort.

If you begin to execute a strategy of marketing and don’t have immediate success, you can’t quit. It’s easier to say something doesn’t work than it is to use the lack of success as a path to figuring out successful actions. Marketing in itself is a series of miscalculations to figure out what works. The greatest marketers of all time have failed more than they have been right. To great marketers, all failures are just tests on the road to figuring out the right formula.

As a small marketer in the Internet age, you can appear to be bigger and more successful than you really are. You can create a successful brand. You can be more agile and target more than larger businesses such as dealerships can do with traditional advertising. The over-hyped, over-competitive marketplace is perfect for the dedicated and creative sales person of today.

You are who you decide to be at any given moment. It does not take money, a degree, a certain age, a certain appearance, tons of experience, knowing the right people, past success or any other qualifying factor that you may be currently using as a subconscious roadblock to your desired success. Your belief system creates your results both past and present. If your current belief system is not what it should be to support your success, you must fake it, till you make it.

If you currently don’t appear to be on the path that will create the level of success in the form you desire, you must begin to identify the mental programming that is limiting your success before you can change your resulting limiting actions.

You must pay close attention to your inner dialogue when you write goals or have thoughts about anything you desire. When thinking of your goals, if you repeatedly think of the specific reasons of how and why your goal may be hard to obtain, you are creating the “When-Then Syndrome.” Your subconscious identifies your current programming that tells you that for X to occur you must first have Y. If that is the case, your current mental programming is limited and will not allow you to break through your current barriers to further success.

Write down the first twenty mental images or messages you heard or were taught about money. When closely examined, most of the images and messages remembered will be limited, negative, and fear based. Those negative messages and images have taken a life of their own and have been accepted in your subconscious as absolute truths. To increase money, you must identify your current limiting messages and rewrite the messages to create accepted new truths.

Every person you come into contact with tries to define you based upon his/her own thoughts and beliefs. Your workplace is full of people with their own limiting mental programming that want to define you in a way that makes them feel better about themselves. People will create images such as “you are just lucky” or “the favorite of the boss” or “a weak sales person”. So often you act in your work environment in a role based upon the images and messages accepted by your subconscious. Unfortunately, your subconscious accepts all images and messages without filtering. However, you can overwhelm the negative messages with your own positive messages. Your conscious mind will choose and react to the strongest messages being given to it. Don’t allow others to create your destiny based upon their own limited beliefs.

Your subconscious can act as an automatic responder in a positive form just as it can negatively. You must bombard your mind with positive and repetitive images for your conscious mind to react with positive messages. Read and listen to the material that will support you in creating the images you desire, while reducing and eliminating the negative influences you encounter from relatives, co-workers, and the news. You create your own reality. It’s your responsibility to choose the right sources of information to saturate your brain.

To start manifesting your desires, you must become clear on your goals. Write what you want in present tense using vivid details of your emotions and thoughts at the time of obtaining those goals. The repetitive conditioning of your subconscious with the imagery you have created will begin to grow just as your muscles grow by the repetitive action of lifting weights. Soon your positive imagery will be so strong that your belief system will accept this as reality before it has ever transpired as reality. There will be no difference between your chosen reality and your current state. Your belief system will accept each step and each day as a part of your path to success. Dare today to choose what you desire and the actions that support those desires.

I want to wish everyone a happy new year. As I was out and about today I could tell it was this time of year every where I went. I went to the gym to work out and it was packed as usual for this time of year with people hell bent on starting early on their resolutions. It’s always great to see people starting to vigorously pursue what they believe they have been putting off. However, as someone who has been going to gyms and working out most of my life I know traditionally 90-95% of these people will have stopped coming to the gym by February. They say it takes twenty one days to create a habit. Unfortunately, it only takes one day to break the habit. The reality is that resolutions even with the best of intentions don’t work.

What does work is a goal created with an action plan based upon a strong sense of why. When the why gets strong, the how gets easy. All decisions are based upon the pleasure and pain principle. You are either striving for pleasure or running from pain in every thing you do. Both are excellent motivators. You must also consider wants and needs. We all need to be healthy but we don’t always want to do what is necessary to get and stay that way. Even for someone who has been practicing a mostly healthy lifestyle most of my life, I certainly have had periods of lethargy and fallen into slothful ways. I often say that people will climb mountains for want they want but won’t necessarily cross the street for what they need.

To be successful, you must have a big-ass goal. Going to the gym is not a goal. Be exact, be specific and make it big. Take one workout or one step at a time. Measure your results over a period of time. Set a routine to your actions. Always focus on the WHY. Create reminders of the pleasure and pain motivators such as the worst picture of you that you can find or also write down your goal in sentence form and carry it in your wallet and look at it everyday at the time you have set to take action. Get a coach, mentor, trainer or someone who will keep you accountable and call you on your excuses, head games and overall bullshit.

I friend of mine once said that people tend to overestimate what they can do in the short term and underestimate what they can do in the long term. Whether it’s working out or any other goal it is simply amazing what can be done in a short period of time. However, when most people start their journey, a short time can seem forever. Take one step at a time.

Remember that you are not going to be perfect. That’s exactly what I told myself while I stood in line at the liquor store with all the other New Year’s Eve imbibers. Have a happy and prosperous New Year and as I tell my son everyday when I drop him off at school. “Think big, live large and you are in charge.”

Mark Tewart, author of “How To Be A Sales Superstar”

www.superstarbookvideo.com

www.marktewart.com

www.tewart.com

www.tewartvideo.com

I have a confession to make. I am old enough to remember rotary phones and black and white TV without cable, satellite or remote controls. I grew up in a house without central air conditioning and the first several cars I owned ran on leaded gasoline. As I look back its fun to remember those things but I certainly don’t spend any time or effort trying to relive those times with those circumstances. Times have changed and so have I. For you change, you must first let go.

Nature abhors a vacuum. As soon as space is created it is quickly refilled. The same is true in your life. For you to grow and to gain you must first be willing to create space by giving something up. In the examples of yesteryear I gave above, I gave up those things through the force of the marketplace. Don’t wait for the force of the marketplace to make your changes. Most of the time if you are forced to make changes you will be too far behind the curve.

The Law of Familiarity states that you tend to follow what you are most familiar with. Change is not your natural choice even though change is a constant force. You will make excuses for the status-quo. “If it ain’t broke, don’t fix it” is the most common phrase for excuse. In today’s marketplace, it may not be broke, but it probably is obsolete and ineffective.

The first step to change is to grow your change muscle. Start educating yourself daily to developing trends. Pay attention to the emotions and wants of the masses. The great hockey player, Wayne Gretzky said “I go to where the puck is going to be, not to where it is already.” Your job is to always be watching and asking the strategic question “What’s next?”

Don’t worry about being right or wrong or you will never change. The fact is that you will be wrong more than you will be right. Being wrong will create a path to getting it right. Staying put and status quo is no longer an option. Status quo is no longer safe and has now become a death sentence. The only thing you don’t know about status quo is your exact time of death. It could be swift or it could be long and painful. The world and the marketplace are changing at a faster rate than ever before. Change and information sharing is now instantaneous.

You spend most of your day executing a model and processes you have become accustomed to. I would invite you begin spending twenty percent of your day based upon changing those things or least investigating possible changes. No matter what you do, your toughest challenge will be in just letting go. When you cling to your current status quo, it becomes a security blanket that provides you feelings of comfort and security. You must be willing to grow up every day and let go of your security blankets.

Mark Tewart, author of “How To Be A Sales Superstar”

www.superstarbookvideo.com www.marktewart.com www.tewart.com

It’s that time of year, the dreaded last quarter. This is the time of year when managers and owners of businesses can fall into the “I am going to wait until January” mode. It’s a fact that the only thing that changes in January is the calendar.

If you are a manager or business owner stop putting up false boundaries to keep from making decisions. Waiting for the new year, spring, the end of vacation season, a better staff, a better economy or anything else is a sign of weak or no leadership. All boundaries are self created and induced. Strong leaders make decisions and weak managers look for reasons to postpone making decisions hoping that the issue will go away so they won’t have to make a decision.

The only reason to put off making a decision is because you don’t have enough information to make an intelligent decision. Otherwise say yes or say no but be decisive. When you put off a decision you are actually creating more decisions for yourself. You are making a decision to wait which means eventually you have to make a decision later. You are compounding the issue.

The more decisions you put off, the more you are cluttering your mind and life with unfinished business. Indecision begins to gnaw at you and take energy away for the other positive things that need your attention. It’s like having a desk and never throwing anything away. You just keep piling up everything that ever comes across your desk. How do you feel when you clean off your desk or clean out your closet? You feel renewed, refreshed and in order.

Putting off decisions is a sign of weak self confidence. You are afraid of making a mistake. However, not making a decision is a mistake in itself. The decision making process is like a muscle. The more you use it stronger it becomes. Don’t worry about making mistakes. It’s likely that many if not most of your decisions will be wrong. However, your correct decisions will far outweigh the bad ones and sometimes bad decisions lead you to better choices. All th while you will get better and stronger in making good decisions.

As an adult you probably make better decisions than when you were young. You are wiser and more experienced. However, when you stop trying to make decisions, it’s the same as staying young and naive in decision making. The only way to get better at making decisions is to make a lot of decisions. You will win some and you will lose some but you will become a better leader and a better and happier person.

January can either be a new month and the start of a fresh new year or it can be the continuum of the burdens you have carried into it.

Mark Tewart, author of “How To Be A Sales Superstar”  - www.superstarbookvideo.com

www.marktewart.com

Traffic is slow, business is weak, the economy stinks and banks aren’t buying. Repeat this mantra one hundred times and see how you feel. I promise you that if you replay this message enough you will believe it as absolute truth and become depressed and desperate. No matter what circumstances are present the choice is simple; you choose to win or choose to lose.

The one single ingredient that is always present in any success story is self determination. You are always responsible. You are responsible for the good and you are responsible for the bad, it’s just that simple. If you will allow any excuse for failure no matter how overwhelming the evidence, you have sown the seeds for more excuses to follow.

To succeed in good or bad economies takes the exact same ingredients but in tougher times it takes more resolve to keep producing the successful ingredients. Your success or failure is based upon your beliefs and philosophy. If you do not have a belief system to support success and a personal philosophy of self determination, you are subject to all forces that cause failure.

You must create an impenetrable mind; a mind that can sustain all attacks of negativity and philosophies of randomness. The dirty truth is that most people do not believe in self determination. Most people are excuse makers and have philosophies of luck and a welfare belief system.

In the United States which is the richest country in the world with resources and opportunities that can only be imagined by people in some parts of the world, people make excuses everyday as to how they cannot control their own destiny. It is much easier make excuses than to take control of your own destiny. After all, how can it ever be your fault? The economy is so bad and certainly you don’t control the economy.

The economy is made up of single micro economies that create a larger macro economy. You do control your economy and it starts between your ears. When you listen to the news and hear that things are not good, do you allow that to be your destiny? After all, if you hear it on the news, it must be true, right.

Let me ask you a few questions.

Did you allow your expenses and debt to get too high? Did you allow weak processes and accept less than favorable results? Did you create an ongoing relationship based marketing program to your existing customers or did you ignore your most valuable asset which is are your customers? Did you neglect to install and enforce daily education? Have you massively self-educated yourself on a daily basis to stay abreast of all developments in marketing, technology, social media and marketplace changes. Have you created a marketing plan based upon measurable direct response media that you continually tweak? Do you allow excuses and surround yourself with excuse makers?

Success is based upon certain fundamental truths. Install and adhere religiously to those truths without fail and you will succeed. Although everyone has setbacks, setbacks are not failures and are only temporary signs to adjust and plain accordingly. Always ask yourself, “What’s next?” Keep moving and adjusting. Success and failure are ultimately a choice. The choice is yours.

Mark Tewart, author of “How To Be A Sales Superstar”

www.marktewart.com  www.superstarbookvideo.com  www.infomailnowvideo.com  www.tewart.com   www.tewartvideo.com